Support
 
  1. I’m a boss. Can you provide any strong evidence to show me that employee monitoring is legal?
  2. Different countries have different laws regarding computer monitoring. According to incomplete statistics, laws in most countries allow the monitoring of employees in the course of their work day. Most countries believe that employers have the right to monitor employee performance and use of company resources for they pay for their work and they own the property. We provide you with impartial material to show you employee monitoring is legal.

     

     

     

    United States
    According to the 18 U.S.C § 2511 (2)(a)(i) “It shall not be unlawful under this chapter for an operator of a switchboard, or an officer, employee, or agent of a provider of wire or electronic communication service, whose facilities are used in the transmission of a wire or electronic communication, to intercept, disclose, or use that communication in the normal course of his employment while engaged in any activity which is a necessary incident to the rendition of his service or to the protection of the rights or property of the provider of that service, except that a provider of wire communication service to the public shall not utilize service observing or random monitoring except for mechanical or service quality control checks”, employee monitoring is legal in the United States.
    United Kingdom
    According to the Part 3 Monitoring at work of The Employment Practices Code, employee monitoring is legal. For more details, please refer to the related articles.
    France
    According to the Franck L. v. Enterprise Martine, employee monitoring is legal in France. For specific articles, please look it up on the Franck L. v. Enterprise Martine.
    Canada
    According to the Personal Information Protection and Electronic Data Act (PIPEDA) of 2000 (Bill C-6), employers can conduct employee monitoring. For specific articles, please refer to related materials.
    Australia

     

    According to the Commonwealth Interception Act and the Privacy Act of 1988, Australian employers legally can conduct employee surveillance. For more details, please refer to related materials.
    If you cannot find your country above, please refer to the laws in your country.
  • Should we inform our employees that their internet and computer activities are being monitored?

    If your primary goal is to reduce or eliminate productivity loss caused by inappropriate or aimless surfing, or if you are trying to eliminate internet sexual harassment, or if you wish to prevent data loss, the answer is YES.

    From our point of view, employees’ personal privacy should be respected. In most cases, you need to provide meaningful information as to why they have a monitoring policy and tell them to be careful of leaking their private information in using corporate computers.

    However, there will be some exceptional cases. If you suspect some employees commit something illegal such as data stealing, sexual harassment and threat, and you are looking for proof to substantiate your suspicion, we do not think it is necessary to inform the employees.

What should I do to avoid lawsuit before implement any employee monitoring solution?

 

We suggest you plan to write out an acceptable use policy relating to the employee computer use before you implement an employee monitoring solution. The policy should specify what will be monitored and why you need to monitor the computer activity. Notice to all. A well written employee policy handbook can usually help you resolve disputes.

 

 

Why do I need to monitor my employees?

Most people know the terrible video posted on YouTube about Domino’s Pizza in April 2009. It was a huge damage to Domino’s reputation and business. Don’t you afraid this will happen to you one day? Don’t you want to get a grip on your employees’ activities? Do you know what they are doing in front of the computers? PC-Monitor helps you know exactly what they are doing to protect your business from any harmful actions and unintentional misconducts.

 

  • Can PC-Monitor  be circumvented by our employees?
  •     PC-Monitor  would be extremely difficult for an employee to circumvent for the following reasons:
    •     The PC-Monitor  agent, a program to record and gather user operation data, is running in the process and does not contain a user interface that an employee may stumble upon. Thus, there are no Hotkeys by default, desktop icons or System tray icons that might indicate the presence of the PC-Monitor  agent.
    •     The PC-Monitor  agent does not show up in the Windows task list, and cannot be uninstalled using the Windows Add/Remove function.
    •     PC-Monitor  is designed to use very few system resources and does not slow down the desktop user. It is hard for user to sense PC-Monitor ’s existence.
    •     The recording data reside on the managed desktop only for a short period of time before they are automatically and seamlessly uploaded to the PC-Monitor  Service Manager and Database.
    •     PC-Monitor  provides an optional function for you to disable the System Restore feature in Microsoft Windows systems so as to prevent users from restoring their system back to state without PC-Monitor  installed.
    •    The PC-Monitor  agent can run properly and record user operation though cables are unplugged or Microsoft Windows has a firewall that blocks a specific port. Once when the cable is plugged in and the blocked port is enabled, recorded data can be uploaded to PC-Monitor  server.
    Is it legal for my employers to install monitoring software on my computer?
  • In most countries, laws favor employers. Once when you are hired by somebody, employers pay for your work and offer you the equipments, you should not have any expectation of privacy during work hours using their resources. Please note that employers own the corporate computers and the internet. Therefore, they have the right to monitor your computer activity and internet use.

  • Will PC-Monitor  slow down my computers?

    No. According to our professional test time after time, it won’t affect user operations, computer running and PC performance. User cannot sense its existence.

  • Does it take a long time to successfully install PC-Monitor ?

    It takes a few minutes, not quite long. Please wait patiently while PC-Monitor  is installing.

  • I have 5000 computers in my company. Can PC-Monitor  manage so many computers?

    Yes. PC-Monitor  can manage all of them. No matter how many computers you have, PC-Monitor  can help you manage them with ease.

  • Will my anti-virus software, anti-spyware and firewall be compatible with PC-Monitor ?

    According to our test, PC-Monitor  is compatible with all popular anti-virus, anti-spy ware software and firewalls.

    Will PC-Monitor  work with MAC, Unix, and Linux computers?
  • PC-Monitor  does not support MAC, Unix and Linux. Currently, it only works with Windows computers.

  • Will PC-Monitor  work with Windows 98, Windows ME, Windows NT4, Windows 2000, Windows 2003, Windows XP, Windows Vista, Windows 2008 and Windows 7 computers?

    Yes. PC-Monitor  works with  Windows XP 32-bit and 64-bit, Windows 2003 32-bit and 64-bit, Windows 2000 32-bit, Windows NT4, Windows ME, and Windows 98 computers. Not support Windows 7 32-bit, Windows 2008 32-bit, Windows Vista 32-bit yet. We would support  Windows 7 32-bit, Windows 2008 32-bit, Windows Vista 32-bit  in next version.

    Will PC-Monitor  interfere with other programs?
  • PC-Monitor  is completely invisible to users. It runs in the background and takes very little system resources to run by adopting unique fast image capturing and high-speed data transfer. It will not affect users in using computers at all.

    How to register?
  • We offer two ways for you to register: online registration and email registration.

    • For online registration, the system will return the registration code automatically if it is your first registration.  http://www.lanaudit.net/order.html
    • For email registration, we will reply your letter in two business days.
    • We support PALPAL
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    • Do you offer unlimited care?
  • You can upgrade PC-Monitor  for free in the first year. After the first year of purchase, you need to pay 15% of the product price of current version if you still want to enjoy the upgrade service every year. Email and telephone support services are free to formal customers at any time.

     

     

 

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